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Need help? 050 530 0001

1. Registrar

Robust Superfood Oy

PL 100,

00521 Helsinki

Y-ID 3254552-3

 

2. Registry matters

Robust Superfood Oy

Customer service

Phone 050 530 0001

asiakaspalvelu@robust.fi

 

3. Register name

Robust Superfood Oy’s direct marketing register.

 

4. Legal basis and purpose of personal data processing

According to the EU General Data Protection Regulation, the legal basis for the processing of personal data is the direct marketing register according to Section 19 of the Personal Data Act.

Personal data is used for Robust Superfood Oy’s direct marketing and distance sales or other addressed mailings comparable to these.

Personal data is processed in accordance with the Personal Data Act and the EU General Data Protection Regulation (GDPR).

 

5. Data content of the register

The register deals with e.g. information belonging to the following groups:

Name, address, telephone number, e-mail address, age or year of birth, gender, direct marketing permission and prohibition information, one marketing-related identifier of the registered person and data update information.

We record direct sales calls over the phone in order to protect the rights of the parties related to the transaction. We use recordings to improve the quality of our sales and to prevent fraudulent activities. The recording takes place securely within the framework of the data protection regulation and other regulations, and the recordings are not used for other purposes and are not disclosed to outside parties.

 

6. Regular sources of information

Personal data is collected in connection with marketing sweepstakes and competitions. Personal data can also be collected, stored and updated from the registers of companies offering address, updating or other similar information services.

 

7. Regular transfers of data and transfer of data outside the EU or EEA

The information in the register will not be disclosed to other parties. Personal data is not transferred outside the EU area and countries belonging to the European Economic Area.

 

8. Principles of registry protection

Care is taken when processing the register and the information processed with the help of information systems is properly protected. When register data is stored on Internet servers, the physical and digital data security of their hardware is taken care of accordingly. The registrar ensures that stored data as well as server access rights and other data critical to the security of personal data are handled confidentially and only by those employees whose job description it is.

 

9. Right of inspection and right to demand correction of information

Every person in the register has the right to check their information stored in the register and demand the correction of any incorrect information or the completion of incomplete information. If a person wants to check the information stored about him or demand correction, the request must be sent in writing to the controller. If necessary, the registrar can ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).

 

10. Other rights related to the processing of personal data

A person in the register has the right to request the removal of personal data about him from the register (“the right to be forgotten”). Those registered also have other rights according to the EU’s General Data Protection Regulation, such as limiting the processing of personal data in certain situations. Requests must be sent in writing to the controller. If necessary, the registrar can ask the requester to prove his identity. The controller responds to the customer within the time stipulated in the EU data protection regulation (generally within a month).

 

Cookies

We can collect behavioral data on Robust Superfood Oy’s website using cookies and other similar technologies. A cookie is a small file that is stored on your terminal device and contains an anonymous, numerical identifier that allows us to identify and count the different browsers that visit our site. Cookies and other similar technologies do not damage your terminal device or your files. They cannot be used to spread viruses, and they do not allow you to examine the data on your hard drive.

We use cookies to collect information about what users do on our site. We use this information to modify the homepage in a more customer-friendly and service-oriented direction, so that visiting the site is as smooth as possible.

Robust Superfood Oy collects cookies completely anonymously.

If you want to prohibit the use and collection of cookies on our website, you can turn off the use of cookies in the settings of your web browser.

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